Frequently Asked Questions
Find answers to common questions about our collections and services.
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page. Our garments are designed with a modern, tailored fit.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You may cancel within 30 minutes of placement by contacting our support team.
Are your materials sustainably sourced?
The Mercer Brand is committed to ethical fashion. We prioritize organic cotton, recycled fibers, and Fair Trade certified factories.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination.
How should I care for my Mercer garments?
We recommend following the specific care instructions on the inner label. Generally, cold wash and air drying preserve garment longevity.
When will out-of-stock items be replenished?
You can sign up for 'Back in Stock' notifications on the product page to be alerted the moment an item is available again.